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USE THIS THREAD: Is the Build Server Down?
Started by bayudsava Jan 10 2020 06:59 AM

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#126

mattyj

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You couldn't have done that 3 weeks ago and saved everyone lots of "panic"?

 

Same thing I think of when I finally track down a particularly nasty bug. "Why didn't I think of this three weeks ago?" </sarcasm>

 

I understand that a lot of people tie revenue to CoronaSDK (and I don't), but maybe dialing down the cattiness would help encourage Rob et al to continue development efforts instead of just walking away from the hassle altogether.

 

Thanks for your work, Rob. I hope the fix sticks, too.


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#127

kbradford

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You couldn't have done that 3 weeks ago and saved everyone lots of "panic"?

 

Really?  That's very unfair to Rob and the whole team.  Of course they would have fixed it if they knew where the problem is.  You need to chill a bit and realize they aren't trying to break things on purpose.

 

That being said, I do hope we hear a bit more about a permanent fix.  A minor change that miraculously fixed the builds is great, but it's not exactly confidence inspiring to those of us whole have businesses built on the platform.  Sadly it's why most of this thread and the Slack channel are focused on which platforms to move to.  Hopefully this fix sticks and we hear a bit more about the future of Corona and what's on the horizon for 2020. 

 

Thanks again Rob for the updates!


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#128

SGS

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I've worked in companies where minutes of downtime cost hundreds of thousands of $.  One hour of downtime would be heads rolling let alone 3 weeks!

 

As @nick said there is a real difference between hobbyist and business!


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#129

kbradford

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It's fine to be upset about the outage, I am too.  But you're not being constructive at all.  Saying "why didn't you fix this 3 weeks ago" makes no sense when they didn't know what the issue was 3 weeks ago.  They've been trying other things, and as Rob said this was something minor they didn't think would be make a difference.  It's called troubleshooting and you can't expect them to know the source of an issue right away.  If I find a bug in your apps can I ask why didn't you fix this a year ago?

 

There's non SLA that Corona has given us.  Yes, a 3 week intermittent outage isn't great.  But they also have never said they'd be up 100% of the time.



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#130

SGS

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I have a large app.... my old internet host decided I was using too much bandwidth so they throttled my account.

 

I woke up on a Saturday to over 100 angry emails and lots of crappy FB posts so I changed hosts and migrated 30 GB of data in just over 24 hrs.

 

If you have a compelling reason to fix a problem you just fix it.


Edited by SGS, 01 February 2020 - 04:15 AM.

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#131

mattyj

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I have a large app.... my old internet host decided I was using too much bandwidth so they throttled my account.

 

I woke up on a Saturday to over 100 angry emails and lots of crappy FB posts so I changed hosts and migrated 30TB of data in just over 24 hrs.

 

If you have a compelling reason to fix a problem you just fix it.

 

Do you have some insight we don't about the nature of the outage? Do tell.

 

Surprising to me how many people have apps in various app stores but don't know anything about debugging or IT ops.



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#132

emmanuel.guerin

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I couldn't agree more with SGS, really:

- we still don't know what happened
- Corona's team may not know it either
- 5 days between messages when you're in an emergency situation is totally inadequate

 

So, yes, Rob's probably doing his best. And it must be unpleasant for him to read some of the comments.
But he's our only contact. And in the end, the situation is still very worrying because there is no explanation and little hope for improvement...



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#133

stalxerhd

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I couldn't agree more with SGS, really:

- we still don't know what happened
- Corona's team may not know it either
- 5 days between messages when you're in an emergency situation is totally inadequate

 

So, yes, Rob's probably doing his best. And it must be unpleasant for him to read some of the comments.
But he's our only contact. And in the end, the situation is still very worrying because there is no explanation and little hope for improvement...

We could only guess. Maybe Corona owners have strict policies and only Rob could talk with us.



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#134

nick_sherman

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We could only guess. Maybe Corona owners have strict policies and only Rob could talk with us.


Rob's posting patterns suggest to me that he has a day job and Corona pay him to jump on a few hours every evening. Let's face it the boards aren't busy enough for it to be a full-time role and I'd have thought if he was working for Corona all day then the website would be updated, there would be regular public builds, and he'd might be tasked with rebranding away from the name of a beer (and now a virus).

Vlad, who would appear to be the only programmer, although there might be more we don't more about, used to post quite often but not so much now.
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#135

XeduR @Spyric

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We could only guess. Maybe Corona owners have strict policies and only Rob could talk with us.

 

That's the core problem with lack of communication.

 

-

 

If you don't communicate, then people will not know what is going on.

If people don't know what is going on, then they will begin to speculate.

If people begin to make speculations, then those speculations tend to be negative.

If people make negative speculations, then their outlook itself becomes negative.
And finally, negativity breeds more negativity, and this all keeps looping.

 

-

 

It is no surprise that the vast majority of marriages which end in divorce do so ultimately because of lack of communication.


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#136

spencer0

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Is it possible to create offline builds so server downtime does not affect us going forward.

 

I'm happy to pay extra for that, rather than splash screen removal.

 

Corona is open source but I do not have the time to work it out.

 

That way less stress on Corona staff, more revenue, happier devs!



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#137

pixec

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Corona SDK and Corona beer isnt that bad since they are on different industries. Corona SDK and Corona renderer is more trouble as they are both tech. Corona SDK and Corona virus is just bad luck, but i doubt it really matters as developers dont mix these two up. All said - I like Nick Sherman’s folk music, more musicians should be developers.
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#138

authorwjf

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Corona SDK and Corona beer isnt that bad since they are on different industries. Corona SDK and Corona renderer is more trouble as they are both tech. Corona SDK and Corona virus is just bad luck, but i doubt it really matters as developers dont mix these two up. All said - I like Nick Sherman’s folk music, more musicians should be developers.

 

I posted the same a few days ago. Ideally, as an open source project we would have a way to build for ourselves locally. I hope to investigate this more when I get a few minutes, as I believe it was possible a few years back with the Enterprise Edition. If anyone on the forum has a good set of instructions for building projects locally, please share.



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#139

pixec

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I think you quoted wrong person :P I read a few days ago from Rob somewhere that corona native (at least) can do local builds but there needs to be an online components to check access to plugins like ensure that if I build and tell corona to disable splash that I actually paid for the splash plugin. Without validation it becomes sort of lawless territory

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#140

gamebit.labs

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All in all, I am grateful that the build server is back online and working more consistently now.



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#141

rich.stupek

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So you moved 30TB in 24 hours (350MB/s) from a bandwidth throttled host? If you had 350MB/s bandwidth available you must really be using a lot of bandwidth for your games



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#142

richard11

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I've avoided responding to this thread so far, mainly because my business just doesn't depend on Corona enough for me to be particularly bothered by the outage. We have one client app that's still a WIP and the outage has prevented further development, but if I'm totally honest this project is somewhat on the back shelf anyway because other clients are pushing for their own work to be completed and those projects are using up all resources right now. The downtime just hasn't really affected us, although I'll admit to being slightly worried about the possibility of Coronalabs just calling it a day and leaving us with a half built project and dead build servers. If that happened, we'd be pretty screwed and our client would be angry. I can totally understand the frustration other developers are having.

I want to jump in now though because it seems some of you are turning on each other, and that's rather sad.

I found Corona a couple of years ago and returned to game development using it after about a 15 year absence. I chose Corona for two reasons:

- firstly it's old school and so am I. I don't like WYSIWYG or visual programming. Unity isn't for me, and neither is OOP. Lua reminds me of the early days learning languages like QBasic but with an undeniably powerful simulator and the ability to compile for Android and iOS. I don't need anything fancier than that - from a technical perspective it just nails all of my criteria, and although I'm pushing to move my business more towards game, in reality I'm still just a hobbyist game developer and nobody else here has much involvement in the work I've been doing with Corona.

- secondly it comes with a fantastic community. I've received tonnes of help here myself, I've received amazing encouragement and feedback regarding the developments I've posted about, and I've gotten to know a few of you more via various PM and email conversations. Corona isn't just an SDK, it's a small community of people who mostly seem to have chosen it for similar reasons to me - people who are just a little old school. People who genuinely want to help others to find success and to learn to love the way this SDK differs to competitor tools. We're all quite passionate, which I suppose is the fuel for some of these messages.

@SGS announced he was calling it a day and migrating to Unity. Understandably some people have taken this to heart a little. He's been a part of this community for a long time - much longer than myself - and seeing anybody leave any community is never nice. Anybody who knows him though will know that his games are genuinely big. He's not a hobbyist, he's running a business that depends on a solid toolset. Deciding when it's time to move on from one tool to another and following your brain over your heart is just good business, and frankly has nothing to do with any of us. Being a good programmer isn't about being the God of one language, it's about being able to adapt and move on with the times, taking the difficult path to keep up with your audience and to keep on innovating. @SGS is just doing that.

I think the real issue we all have is that nobody really knows much about Coronalabs as a business. We want to use the SDK and remain a part of the community, but it's frankly difficult to warrant doing so when Coronalabs remain so secretive about their internal structure. @Rob you're brilliant, we all know it, but unfortunately you're the only real face of the business these days. We can only speculate as to how many people sit at the other side of this product and how much revenue it generates, and whether it's true or not, there really does appear to be an understaffing issue. I think we'd all just be more comfortable and more understanding if Coronalabs offered more openness here. We don't really know what the issue with the build servers was, why it's taken this long to resolve, how many people are involved, what the funds are like, or what your own thoughts are in terms of the future of this product. Please do share. It's 2020, most of us respect honesty and want to support small companies.

But for God sake, above all else everybody needs to quit squabbling. If the community falls apart then Corona's biggest asset is gone.
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#143

ammar71

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I fully gree with Richard.

 

Before coming to Corona I used "Construct 2" from Scirra, which I paid for a one off fee. After relasing 2 apps with that, Scirra stopped supporting it and moved on to do "Construct 3" which is a yearly subscription product. I wasn't interested, since I am a hobbiest and I don't make much out of my apps.

 

The reason I moved to Corona was because I used Appodeal for ads in my apps, so when they bought Corona, I thought it was in their best interest to support it and keep it going. When they released it to open source I was worried. Having released two apps in Corona and currently working on the 3rd I am worried that the same story will repeat again and my hard work will go to waste.

 

I think if Corona is facing financial difficulties they should share it with the community before it gets too big. Some developers who have a big investment in Corona and who are actually making money may be happy to support it to keep their businees going. Also hobbiests like myself may be able to contribute a small amout if needed.



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#144

philipp3

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The servers have been up all day today, and all but 3.5 hours yesterday. We made a configuration change, that should have had no effect, but voila! it did. I'm not saying we are out of the woods yet but it's looking pretty good.

 

Thank you for your patience in this matter.

 

Rob

 

Did that solve everything? I am still unable to build right now? (Stuck in "Building iOS / Android app for ... with 2020.3567 / 2020.3556")



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#145

shashwat

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Did that solve everything? I am still unable to build right now? (Stuck in "Building iOS / Android app for ... with 2020.3567 / 2020.3556")

Down again today



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#146

tameem50

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still down?  I also can't build



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#147

emmanuel.guerin

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Even authentication on the forum is very difficult.

These are recurring messages since this morning:

Capture-d-e-cran-2020-02-03-a-21-38-08.p

Capture-d-e-cran-2020-02-03-a-12-35-13.p



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#148

tameem50

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still down?  corona freezes every time i attempt a build?



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#149

emmanuel.guerin

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Can you access the status page?

(https://status.coronalabs.com)



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#150

nick_sherman

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I can but only by ignoring the certificate warning: DLG_FLAGS_SEC_CERT_CN_INVALID.

 

 




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