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App Crash on only in App Store review.
Started by kaeguree Jan 01 2020 04:38 AM

4 replies to this topic
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#1

kaeguree

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kaeguree
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  • 42 posts
  • Corona SDK

I received reject from apple.

 
they said to me,
(on iPad 11,3 iOS 13.3)
- launched app,
- black splash screen appeared,
- then the app crashed.'
 
 
But I test on other real devices(including ipad pro 1st generation) even with testFlight, there is no crash.
 
my corona version is 2019.3564 and builded on 13.3
 
is there anyone who has similar experience, recently?
 


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#2

XeduR @Spyric

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XeduR @Spyric
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If you utilise local storage to save and load data, then your issue might be with trying to look up something that doesn't get created on fresh installs.

 

You can see if this is the case by clearing the cache from your own test devices and starting with a fresh new install to see if it crashes.



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#3

Rob Miracle

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Rob Miracle
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You can also ask the reviewer to send you the console log from the device. There may be error messages in there that can help you.

 

Rob



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#4

kaeguree

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kaeguree
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This's weird. 

 

In reviews, Crash occurred before start of loading image,

I use loading image instead of splash image.

There is nothing special logic. after complete loading, app start logics.

 

apple's reply says that this crash occurs only on ipad, not on iphone. 

 

but i tested on my ipad, there is nothing. app runs well.



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#5

kaeguree

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kaeguree
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Finally approved.

 

But I don't know exactly what the problem is.

Just replaced 'system.getInfo(platformName)' with 'system.getInfo(platform)', 

That is depressed but worked well

 

I touched a little bit else, but others don't make sense.




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