When I play a video on my Apple 4k TV, it does not show a picture. In some apps I will get sound with no picture (Directv Now), in other apps the video stops playing altogether after 1-2 seconds (Hulu). In other apps it plays just fine (Youtube). I have tried restarting the box, I have unplugged it altogether to power cycle it after 30 seconds. I have also rotated the HDMI port and cables out to no avail. In apps like Hulu, sometimes I receive an error message that states that the HDMI cable needs to be replaced in order to display video. Even when I do this, it still does not play the video. This is a brand new unit (4-6 weeks old). I have enjoyed the Apple TV 4k, but this is a problem that I don't even know why this is happening.
Apple 4K TV showing not showing picture
May 29 2019 01:14 AM
2 replies to this topic
29 May 2019 - 09:53 AM