Jump to content

[TOPIC: topicViewTemplate]
[GLOBAL: userSmallPhoto]
Photo

Paid Plugins from Corona support: Chartboost, AdColony
Started by MartingK Jan 22 2019 03:45 AM

7 replies to this topic
[TOPIC CONTROLS]
[/TOPIC CONTROLS]
[modOptionsDropdown]
[/modOptionsDropdown]
[reputationFilter]
[TOPIC: post.html]
#1

MartingK

[GLOBAL: userInfoPane.html]
MartingK
  • Enthusiast

  • 65 posts
  • Corona SDK

Hi, I've been subscribed to Chartboost for a almost a year now.

and AdColony for two years.

 

In Chartboost, now I discovered that since 3 months, Charboost ads didn't show correctly:

only the audio from the ads is heard and no image/video ...

 

is this chartboost plugin supported ?

 

regarding adcolony, will it be updated to latest adcolony libraries, soon?



[TOPIC: post.html]
#2

sbullock

[GLOBAL: userInfoPane.html]
sbullock
  • Contributor

  • 162 posts
  • Corona SDK

Hi MartingK;

 

We have had similar reports of audio only (no video) and sometimes the locking of our app entirely -- so that app has to be exited. The reports come from Amazon Fire users, more often than not.

Is the paid Corona plugin for Chartboost using Chartboost's latest libraries? Just wondering too.

 

Steve B


  • MartingK likes this

[TOPIC: post.html]
#3

MartingK

[GLOBAL: userInfoPane.html]
MartingK
  • Enthusiast

  • 65 posts
  • Corona SDK

Hi Steve

Thanks for replying,

 

Yeah, I hear the rewarded video but see nothing. the game view is visible and stuck till the (invisible) ads ends,

same goes for interstitial. 

According to the logcat the plugins: plugin.chartboost: 2.0.9 (SDK: 7.3.0 - Sep. 28, 2018)

latest is 7.3.1 - Dec, 3, 2018
 
I have no idea whats the problem 
 
 
 
--- Side Note, but important,  ---
 
To Corona Devs,
 
Generally speaking, there is a fundamental issue with how Corona plugins get updated silently. For example I released the game a year ago an tested every corner of it (including all monetisation plugins) ,
six months later, I casually fix a minor typo in ui, rebuild and innocently release (doing short sanity checks , knowing that all code and libraries are in place)
but no .. months later I realise that since the typo-fix release some monetisation plugin, got silently updated, (I have no control - or way to freeze plugin to a version I tested and that worked flawlessly) ... and now for months it's hurting me till discovered.
 
This scenario, keeps coming. I think, we developers should have control over what plugins version we are shipping, and be able to specify or freeze the version in the build.config, next to each plugin we can either write  a version "2.0.9" or "latest".
 
This lack of control, gives me  second thoughts, I've been using paid plugins for almost two years, and every minor innocent release, brings a multitude of surprise because the lack of control of plugins. 
 
In native builds a developer have control and responsibility for whatever he ships, and can stick the advertizers SDK versions that worked for him, until he sees a good reason to update, then he, pro-actively updates SDKs and tests, a very natural and professional work flow.
 
with simulator build and paid plugins, it a surprise-egg !
 
I wish Rob reads this, give us control, give us peace of mind.
 
----------------------------------------


[TOPIC: post.html]
#4

Rob Miracle

[GLOBAL: userInfoPane.html]
Rob Miracle
  • Moderator

  • 25,461 posts
  • Enterprise

The Chartboost 7.3.1 fix includes a fix for crashes from recycling bitmaps. That sounds like it might be related. The Chartboost plugin was last updated on Oct 4. I'll see what we can do with updating the plugin. This is on Android only, iOS is still 7.3.0.

 

As far as updates in general go, most people want to deal with the latest version of plugins and pressure us to keep things up today. If this bothers you, Corona native builds are free to use and you control the plugin library versions. You lose the convenience of simulator builds in exchange for the power and flexibility of native builds.

 

Rob



[TOPIC: post.html]
#5

MartingK

[GLOBAL: userInfoPane.html]
MartingK
  • Enthusiast

  • 65 posts
  • Corona SDK

Thanks a lot Rob,

 

You can combine the control and flexibility by making simulator builds take latest plugin by default, unless in config file a plugin version is explicitly stated. like I said this guards us from the unexpected and sometimes really needless change which happen silently, without noticing.

 

That's just a heads-up for a solution that brings the goods of the two worlds.


  • ojnab likes this

[TOPIC: post.html]
#6

sbullock

[GLOBAL: userInfoPane.html]
sbullock
  • Contributor

  • 162 posts
  • Corona SDK

Thanks Rob.

 

Yes, the complaints we are receiving on this are all Android and many are Amazon Fire (maybe older Android OS versions? -- just a supposition as we haven't gathered any detailed data).

 

Anything you folks can do by updating the plugin would be greatly appreciated.

 

Steve



[TOPIC: post.html]
#7

colinmorgan

[GLOBAL: userInfoPane.html]
colinmorgan
  • Observer

  • 9 posts
  • Corona SDK

My app also suffers from "invisible Chartboost ads", and I too would be very grateful if this issue could get some attention.



[TOPIC: post.html]
#8

sbullock

[GLOBAL: userInfoPane.html]
sbullock
  • Contributor

  • 162 posts
  • Corona SDK

Hi colinmorgan;

 

Thanks for chiming in. I'd been meaning to return to this thread to say that I reported the problem to Chartboost a month or so ago and got a reply where the Chartboost support person simply said "we do not support". Important pieces of my correspondence with Chartboost are below.

 

I'll reiterate what colinmorgan said . . . any thoughts and attention from Corona would be GREATLY APPRECIATED!

 

Steve

 

--------------------------------------------------------------------

Part of my report to Chartboost about Amazon Interstitials

--------------------------------------------------------------------

 

The bad experience with Amazon Interstitials is this: we call for an Interstitial and all the listener tells us that it has 'displayed" successfully. The audio actually does play. But there is no visible video playing; nor any image whatsoever. In essence, a completely transparent, tappable layer has overlayed our game. Three specific ads that do this are:

 
A) One Clue Crossword -- Audio Plays but no Image/Video. If I tap screen, ad takes me to their app store page.
B) Scatter Slots -- Audio Plays but no Image/Video. If I tap screen, ad takes me to their app store page.
C) Seekers Notes: Hidden Mystery -- Audio Plays but no Image/Video. If I tap screen, ad takes me to their app store page.
 
In contrast, this ad displays and operates just fine (as an example): Simon's Cat Crunchtime
 
We are getting customer complaints about this misbehavior. Our players see this as a broken app. We have no idea how many users we have lost. We like you folks and don't want to move away from Chartboost. Can you please help?

 

--------------------------------------------------------------------

This is the Chartboost Support Team Reply

--------------------------------------------------------------------

 

Hi Steve,

Thanks for writing in.
Unfortunately we do not support Corona and cannot help you further with your errors.

We do apologize for the inconvenience. We either suggest contacting Corona themselves, or integrating our standalone SDK which will provide much more functionality and control.

Please let me know if you have any other questions.

Have a wonderful day.




[topic_controls]
[/topic_controls]