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Any way to find out any more information on crashes appearing in Google Play
Started by cbriggsnz Sep 23 2018 11:43 PM

6 replies to this topic
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#1

cbriggsnz

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cbriggsnz
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Hi,

 

I just noticed that I have quite a few crashes appearing on Google Play for one of my apps.  I cannot recreate the bug as I have no idea where to start.  Is there anyway to get more information?  Maybe there is more info on Google Play and I don't know where to look?

 

Attached File  Screen Shot 2018-09-24 at 7.38.55 PM.png   59.07KB   0 downloads

 

Cheers,

 

Craig



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#2

Rob Miracle

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Rob Miracle
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Can you provide more information?

 

What build of Corona are you using that's generating these crashes?

What plugins are you using?

When did you update last?

 

Rob



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#3

cbriggsnz

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cbriggsnz
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Hi Rob,

 

I pushed out an update a couple of weeks ago, so I am sure my issue related to the update.  The issue I am having is I cant recreate it.

 

I should have been more specific in my question.  I was wondering if there was a way of getting a log or something of the devices where the error occured.  I understand that it is my update that is likely the cause of the problem.  I was hoping that these logs might be stored on Google Play.

 

I google it a bit and see a lot of people are using crashlytics, I might look into this.

 

Craig



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#4

Rob Miracle

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Rob Miracle
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Google Play should show you your crashes and provide you stack traces of the errors.

 

Rob



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#5

cbriggsnz

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cbriggsnz
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Hi Rob,

 

Is there anyway of understanding these backtraces?  Or would i have to use a service like crashlytics for more meaningful feedback?

 

1 - https://pastebin.com/bCnRBqrT

2 - https://pastebin.com/a78sfdne

3 - https://pastebin.com/5iwM2cwE

 

Thanks,

 

Craig



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#6

Rob Miracle

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Rob Miracle
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I will share this with engineering.

 

Rob



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#7

Rob Miracle

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Rob Miracle
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Can we get more information:

 

Are there detailed statistics on the crashes and ANRs like frequency, Android versions? More detailed backtraces?

 

What is the App and it's Google Play URL?

 
Thanks
Rob



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