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Build Error - Not Subscribed to Save.plugin
Started by PLAYCUBE Jun 25 2018 05:10 AM

5 replies to this topic
save plugin pelagic build error not subscribed
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#1

PLAYCUBE

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PLAYCUBE
  • Enthusiast

  • 43 posts
  • Corona SDK

Hi team,

 

I am having build error. I've purchased the Pelagic's Save plugin but I can't build with it saying I'm not subscribed. I emailed Pelagic about this no reply yet. Hope you can help me.

 

Attached File  asdf.png   40.8KB   0 downloads

 

Attached File  Screenshot.png   78.95KB   0 downloads



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#2

Rob Miracle

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Rob Miracle
  • Moderator

  • 24,995 posts
  • Corona SDK

Please email support AT coronalabs.com and have them investigate this for you.

 

One common error is buying the plugin on one email address but having Corona logged into a different email address.

 

Rob



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#3

PLAYCUBE

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PLAYCUBE
  • Enthusiast

  • 43 posts
  • Corona SDK

Hi Rob,

 

I am only using 1 email address for my corona account. I already emailed corona support. Still no response.I have a deadline for this project hope you can help me. Thanks!

 

Attached File  1.png   28.67KB   0 downloads

 

 



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#4

Rob Miracle

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Rob Miracle
  • Moderator

  • 24,995 posts
  • Corona SDK

I searched our support database and I don't see any email from you about this. Can you please try and email support@coronalabs.com again? I don't have access to the tools to look at your license information.

 

Rob



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#5

PLAYCUBE

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PLAYCUBE
  • Enthusiast

  • 43 posts
  • Corona SDK

Hi Rob,

 

I've resent an email. Kindly check it. Thanks!



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#6

Rob Miracle

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Rob Miracle
  • Moderator

  • 24,995 posts
  • Corona SDK

We have received the message. Someone with the support team will reach out to you soon.

 

Rob




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