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Google Analytics - producing IDFA error
Started by borderleap Feb 23 2016 06:57 AM

65 replies to this topic
google analytics error idfa
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#26

Falcon777

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Are we anywhere close to solving this issue?  Thanks.



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#27

Rob Miracle

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It was assigned to an engineer yesterday. I have no visibility into their workload.

 

Rob



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#28

Falcon777

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It was assigned to an engineer yesterday. I have no visibility into their workload.

 

Rob

 

 

Are we able to see the list of bugs reported and their status?



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#29

Rob Miracle

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No. You will get emails if the engineers have questions and when the bug is solved.

 

Rob



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#30

Falcon777

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No. You will get emails if the engineers have questions and when the bug is solved.

 

Rob

 

Hi Rob.. The email will be sent to me? I did not manage to get any email regarding my bug submission when first submitted and in the end you were the one who created it.



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#31

Rob Miracle

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Good point. I filed the bug report so I'll get any communications.



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#32

Rob Miracle

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This fix should be live in an hour or so. Check after 2pm ET.

 

Rob



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#33

agramonte

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agramonte
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Any idea what the actual impact is for a live app? I have an app that is live and doesn't seem to have a problem. Wondering if I should bother getting another version up or wait for the next release.

 

Adrian



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#34

Rob Miracle

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There should be no impact on a live app. If you're app is working and reporting values you expect, then no rush to update. If you feel your traffic numbers should be hire based on sales and other metrics, then it might be worth a rebuild and republish.



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#35

Falcon777

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This fix should be live in an hour or so. Check after 2pm ET.

 

Rob

 

Thanks for the good news. I will try it now.



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#36

Squadventure Games

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Is this fix going to be in a new daily build, or will the same Corona build download the latest plugin?



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#37

Rob Miracle

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Your existing Corona SDK build will pull down the latest plugin. You should be able to just build as normal and pick up the changes.



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#38

Squadventure Games

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Thanks Rob, will try and let you know how it goes.



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#39

Falcon777

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Is there another update after it went live yesterday?  Strangely, the apps I build today with the Google Analytics plugin is not collecting any data.  Yesterday it was fine.



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#40

Rob Miracle

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I'm only sure of the one change.

 

Is any one else not seeing data? 

 

Can you build the sample app and see if it's working correctly? https://github.com/coronalabs/plugins-sample-googleAnalytics



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#41

agramonte

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I see data but I am using the old version before the fix.

 

Adrian



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#42

Falcon777

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I'm only sure of the one change.

 

Is any one else not seeing data? 

 

Can you build the sample app and see if it's working correctly? https://github.com/coronalabs/plugins-sample-googleAnalytics

 

The sample code works!

 

I am not sure what is wrong with mine.  I have already disabled all other plugins, leaving only Google analytics but still it doesn't work.



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#43

Falcon777

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I finally found what is the issue!

 

googleAnalytics.logScreenName() does not send the logs to the Google Analytics server.  Logs are only sent only when googleAnalytics.logEvent is called.  As such, for my apps which log only the screens will not work.  Can this be fixed?

 

To add, logScreenName will save the logs locally.  Only when logEvent is called, all saved logs (including the screens) will be sent.



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#44

agramonte

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This makes more sense. I am not using googleAnalytics.logScreenName() so I would not see the issue.



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#45

Rob Miracle

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The sample app has screen logging. Is it not working?



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#46

Falcon777

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The sample app has screen logging. Is it not working?

 

Hi Rob.  If you are just logging the screen, then data will not be sent.  In the sample app, you need to trigger log event call like pressing the buttons for the screen logs (saved previously) to be submitted to Google Analytics.



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#47

Rob Miracle

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I know that when I wrote the announcement, I used the sample app and I saw screen events being sent to the server They may have been attached to buttons in the sample, but the API calls for screens was sending data.

 

If you use the sample and press the buttons for the screens and see events, then the API calls are working as expected.

 

Maybe it's time to share some code?

 

Rob



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#48

Falcon777

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I know that when I wrote the announcement, I used the sample app and I saw screen events being sent to the server They may have been attached to buttons in the sample, but the API calls for screens was sending data.

 

If you use the sample and press the buttons for the screens and see events, then the API calls are working as expected.

 

Maybe it's time to share some code?

 

Rob

 

Basically you can test it by launching the sample app and then exit it without taking pressing anything on screen, the log screen function will be called in the show function of scene 1 but no data will be sent to the server.

 

In the Xcode console, you will also notice each time logScreen is being called, the log is only saved but not submitted.  Only when the logEvent is being called, all logs (screens and events) will be submitted together.

 

This is an issue if I have an app that uses only logScreen.  Of course, a workaround that I am using now is to do a logEvent call when the app exit which will trigger the submission of screen logs saved earlier.



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#49

Squadventure Games

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I'm observing the same behavior. The logScreenName method is not submitting to the analytics server until a logEvent call is made. This is only a problem on iOS.



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#50

Rob Miracle

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Then we need a bug report. If our sample isn't working, you can use it as the project that you need to submit. Please post the case ID # back here when you get it.

 

Thanks

Rob




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