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vungle crashing my games!
Started by paskuniak Jul 15 2014 09:44 PM

34 replies to this topic
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#26

spacewolf

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spacewolf
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I have the public release build 2189 and am building my app for iOS but it freezes my app when I call ads.init() for vungle. Is there any info about why the iOS plugin of vungle is not working? It was working a couple weeks ago...



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#27

Alan PlantPot

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Alan PlantPot
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Can Sofie or someone else from Vungle give us an eta on when they expect this plugin to be fixed?  

A few days ago you said a fix had been pushed through to Corona, but it seems that it has not worked.



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#28

Jack227

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Jack227
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I have latest daily build, 2371 - and error is still there:

I/dalvikvm(26668): Could not find method com.google.android.gms.ads.identifier.AdvertisingIdClient.getAdvertisingIdInfo, referenced from method com.vungle.publisher.env.AdvertisingDeviceIdStrategy$FetchAdvertisingPreferencesRunnable.run
W/dalvikvm(26668): VFY: unable to resolve static method 12898: Lcom/google/android/gms/ads/identifier/AdvertisingIdClient;.getAdvertisingIdInfo (Landroid/content/Context;)Lcom/google/android/gms/ads/identifier/AdvertisingIdClient$Info;
D/dalvikvm(26668): VFY: replacing opcode 0x71 at 0x0009
E/VungleAsync(26668): java.lang.NoClassDefFoundError: com.google.android.gms.ads.identifier.AdvertisingIdClient
E/VungleAsync(26668): 	at com.vungle.publisher.env.AdvertisingDeviceIdStrategy$FetchAdvertisingPreferencesRunnable.run(vungle:45)
E/VungleAsync(26668): 	at com.vungle.publisher.async.ScheduledPriorityExecutor$a$a.run(vungle:234)
E/VungleAsync(26668): 	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1112)
E/VungleAsync(26668): 	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:587)
E/VungleAsync(26668): 	at java.lang.Thread.run(Thread.java:841)
W/dalvikvm(26668): threadid=14: thread exiting with uncaught exception (group=0x41619ba8)
W/System.err(26668): java.lang.NoClassDefFoundError: com.google.android.gms.ads.identifier.AdvertisingIdClient
W/System.err(26668): 	at com.vungle.publisher.env.AdvertisingDeviceIdStrategy$FetchAdvertisingPreferencesRunnable.run(vungle:45)

When can we expect this urgent issue to be fixed?

 

Thanks!

 

Still doesn't work on latest daily build 2373, same error.

Please fix this problem, it's a blocker and we cannot release an update for our app!



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#29

Alan PlantPot

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Alan PlantPot
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Can someone from Vungle please let us know what is going on? We really need to publish an update on Android ASAP and with no Vungle plugin we could be losing a good source of our revenue.

 

It's starting to feel like the silence is indicative of "we have no idea what's happening". The last we heard was that a fix had been pushed last Thursday, but there seems to be no evidence of that.



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#30

sofie.singer

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sofie.singer
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Hi everyone,

 

So sorry about this issue -- those of you with the daily build should have been able to update.  Your code should match this:

 

https://github.com/Vungle/vungle-resources/blob/master/Corona-resources/coronaSampleApp/build.settings

 

For everyone else -- if you do not have the daily build, you need to remove the google services from the plugin section of your build.settings.

 

Please feel free to email me at sofie.singer@vungle.com or our tech support team directly at tech-support@vungle.com directly with any further questions.

 

Thank you all for your patience!

 

Cheers,

Sofie



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#31

Jack227

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Jack227
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Hello Sofie,

 

Thank you!

 

I can confirm that app doesn't crash with daily build 2374, but build.settings file has to be modified:

                ["CoronaProvider.ads.vungle"] =
                {
                        publisherId = "com.vungle",
                },
                -- Add Google Play Services
                ["plugin.google.play.services"] =
                {
                        publisherId = "com.coronalabs"
                },

If Google Play Services plugin is not there, then app will still crash.

 

Sofie, can you elaborate on why do we need to add this additional dependency?



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#32

Alan PlantPot

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Alan PlantPot
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I can confirm that the plugin is working for me on Android now.  

The reason it didn't work when I updated my daily build is because nobody thought it necessary to tell us we needed to add the google play plugin to build.settings.



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#33

sofie.singer

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sofie.singer
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Hi there,

 

Apologies for any confusion -- we will be updating our documentation very soon.

 

Thanks for your patience!

 

Cheers,

Sofie



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#34

jamesmichael.mallon11

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jamesmichael.mallon11
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Hello there!

 

I really badly need to use vungle as I have a load of users. When will the next build be released to fix this problem as I just bought the basic package, I need vungle!

 

haha

 

Many Thanks,

James



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#35

sofie.singer

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sofie.singer
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Hi James,

 

I'm Sofie, the Community Manager over here at Vungle. So sorry about this! Can you please email us at tech-support@vungle.com and we'll be happy to help you out. Thank you so much for your patience! Please feel free to email me directly at sofie.singer@vungle.com with any questions in the future.

 

Cheers,

Sofie




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