Jump to content

[TOPIC: topicViewTemplate]
[GLOBAL: userSmallPhoto]
Photo

Unable to install iOS app after video ads
Started by Falcon777 Apr 21 2014 05:48 AM

2 replies to this topic
vungle
[TOPIC CONTROLS]
This topic has been archived. This means that you cannot reply to this topic.
[/TOPIC CONTROLS]
[modOptionsDropdown]
[/modOptionsDropdown]
[reputationFilter]
[TOPIC: post.html]
#1

Falcon777

[GLOBAL: userInfoPane.html]
Falcon777
  • Contributor

  • 432 posts
  • Corona SDK

Anyone facing issue with download app from the Vungle video ads?  I am getting feedback from a friend that he was unable to download the game shown on video ad because of the error "The Apple ID you entered couldn't be found or your password was incorrect.  Please try again."  He was using the correct credential. 



[TOPIC: post.html]
#2

chris.mock

[GLOBAL: userInfoPane.html]
chris.mock
  • Observer

  • 13 posts
  • Corona SDK

If possible, please add game, video, & date- if not 4/21. We have not encountered this symptom, if the correct credentials are used. chris//vungleTS



[TOPIC: post.html]
#3

AlanPlantPot

[GLOBAL: userInfoPane.html]
AlanPlantPot
  • Contributor

  • 733 posts
  • Corona SDK

We are having the same issue in our app. The app store dialogue appears when we press the download button at the end of the ad.

However, if you then press install in the app store window, the spinner appears for a second and then fails.

 

Here is some console output if it's useful:

 

assistant_service[272] <Warning>: the local store doesn't allow tasks and we have no default calendar :(
assistant_service[272] <Warning>: Launch Services: Registering unknown app identifier com.apple.podcasts failed
assistant_service[272] <Warning>: Launch Services: Unable to find app identifier com.apple.podcasts
assistant_service[272] <Warning>: [MPAssistantSyncHandler] Begin media library sync with anchor: 1127, validity: -4259368236205081457
assistant_service[272] <Warning>: [MPAssistantSyncHandler] Found 0 revisions to sync.
assistant_service[272] <Warning>: [MPAssistantSyncHandler] Sync ended.
assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Begin station sync with anchor: , validity: 0, model validity: 0
assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Found 0 revisions to sync.
assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Sync ended.
 itunesstored[98] <Warning>: LaunchServices: installing placeholder for com.goodgamestudios.empirefourkingdoms
 installd[61] <Notice>: 0x2c3000 handle_install_for_ls: Install of "/var/mobile/Library/Caches/com.apple.itunesstored/AppPlaceholders/8594687686712739602.app" requested by itunesstored
 installd[61] <Notice>: 0x2c3000 MobileInstallationInstall_Server: Installing app com.goodgamestudios.empirefourkingdoms
 installd[61] <Notice>: 0x2c3000 install_application: Installing placeholder
 installd[61] <Notice>: 0x2c3000 MobileInstallationInstall_Server: Staging: 0.01s; Waiting: 0.00s; Installation: 0.22s; LS Sync: 0.00s; Overall: 0.25s
 itunesstored[98] <Warning>: LaunchServices: Creating installProgressForApplication:LSApplicationProxy: com.goodgamestudios.empirefourkingdoms (Placeholder) withPhase:0
 lsd[74] <Warning>: LaunchServices: Updating installPhase for parent <NSProgress: phase=Loading; state=Waiting; fractionCompleted=0.000000> to 0
 itunesstored[98] <Warning>: LaunchServices: Uninstalling placeholder for app LSApplicationProxy: com.goodgamestudios.empirefourkingdoms (Placeholder)
 installd[61] <Notice>: 0x2c3000 handle_uninstall_for_ls: Uninstall requested by itunesstored
 installd[61] <Notice>: 0x2c3000 MobileInstallationUninstall_Server: Uninstalling com.goodgamestudios.empirefourkingdoms
 SpringBoard[33] <Warning>: Killing com.goodgamestudios.empirefourkingdoms for termination assertion
 /usr/libexec/lsd[74] <Error>: Need to synchronize with MobileInstallation
 /usr/libexec/lsd[74] <Notice>: LaunchServices: Adding com.goodgamestudios.empirefourkingdoms to unregister list
 lsd[74] <Warning>: LaunchServies: No app bundle to remove for com.goodgamestudios.empirefourkingdoms, ignoring
 lsd[74] <Warning>: LaunchServices: Updating identifier store
 librariand[274] <Warning>: primary account me@myaddress.com does not have the required dataclasses for syncing
 backboardd[29] <Warning>: Launch Services: Registering unknown app identifier com.goodgamestudios.empirefourkingdoms failed
 backboardd[29] <Warning>: Launch Services: Unable to find app identifier com.goodgamestudios.empirefourkingdoms
 lsd[74] <Warning>: LaunchServices: Updating identifier store
 itunesstored[98] <Warning>: LaunchServices: clearing created progress for com.goodgamestudios.empirefourkingdoms
 gamed[94] <Warning>: Launch Services: Registering unknown app identifier com.goodgamestudios.empirefourkingdoms failed
 gamed[94] <Warning>: Launch Services: Unable to find app identifier com.goodgamestudios.empirefourkingdoms
 assistant_service[272] <Warning>: the local store doesn't allow tasks and we have no default calendar :(
 assistant_service[272] <Warning>: Launch Services: Registering unknown app identifier com.apple.podcasts failed
 assistant_service[272] <Warning>: Launch Services: Unable to find app identifier com.apple.podcasts
 assistant_service[272] <Warning>: [MPAssistantSyncHandler] Begin media library sync with anchor: 1127, validity: -4259368236205081457
 assistant_service[272] <Warning>: [MPAssistantSyncHandler] Found 0 revisions to sync.
 assistant_service[272] <Warning>: [MPAssistantSyncHandler] Sync ended.
 assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Begin station sync with anchor: , validity: 0, model validity: 0
 assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Found 0 revisions to sync.
 assistant_service[272] <Warning>: [MPAssistantStationSyncHandler] Sync ended.



[topic_controls]
[/topic_controls]