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Deauthorize a computer that I can't access?
Started by michaellawsonalexander Apr 18 2013 04:44 PM

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#26

bjsorrentino

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@zhanghui0925, @jayma777,

Your machines have now been de-authorized.

 

Best regards,

Brent



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#27

stefan.lazarevic87

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Hi can you deauthorize my computers so i can access a machine that i no longer use so i can authorize the machines i use now...thank you ...



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#28

Rob Miracle

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Stefan, I have deauthed you.  In the future email support AT coronalabs DOT com to request deauths.

 

Thanks

Rob



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#29

IDS07

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I'm as well am in the same boat.  

 

You should make this an option in the account section?



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#30

bjsorrentino

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Hi @IDS07,

This kind of de-authorization (lost/inaccessible computer, crashed drive, etc.) is deeper than the account screen level, so we have to do it internally. Please e-mail the address noted at the top of this thread, if you haven't already.

 

Thanks,

Brent Sorrentino



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#31

root0

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Hard drive on my Windows machine stopped working. Got a new one, reinstalled everything.

I installed corona but it says I already use it in 2 other computers (have it on a Mac too).

So I need to deauthorize my PC so I can run Corona on its freshly installed windows/hard drive.

How do I do that?

 

 



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#32

bjsorrentino

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Hi @root0,

Please see the "best answer" response at the very beginning of this thread.

 

Thanks,

Brent Sorrentino



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#33

2creativegames

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Same here, I'd like to de-authorize my old systems.

 

Thank you.



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#34

Rob Miracle

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#35

dima.kolesnik

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Hi!

I am using corona sdk... i forgot deauthorize my account and reinstall Windows on my PC (((. Thank you.



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#36

allantorres

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please, a i need some help to. How can i deautorizy my old computers?



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#37

bjsorrentino

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Hello @allantorres,

Please see the "Best Answer" response to this thread, at the top of page 1. For these requests, you should fill out the support form (http://developer.coronalabs.com/forms/support). Typically, this is handled within 24 hours, or 48 hours if the request is made during a weekend.

 

Best regards,

Brent



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#38

acoman95

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Hy, i got the same problem , i reinstalled Windows on my Laptop and now  i can't use it again , can you Deautorize my Laptop please?



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#39

Rob Miracle

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Please read the post immediately above yours, which should also be pinned as the "Best Answer" for this thread.  It has all the contact information you need to get this done. 

 

Thanks

Rob & Brent.




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